Namely, chicken. Just grind some sugar 17 Server Horror Stories That'll Make You Want To Quit Your Job. I was getting mocking laughs from co-workers. "This particular Sunday I was stationed at the cash registers. 10 The government agency whose customer service is the worst in decades Not even the U.S. government is immune to poor customer service. That seemed to satisfy him and he walked away. "He ordered a grilled chicken sandwich and sat down with the rest of us to wait for the food to come out. ', "'You should use white forks. I used to work at TGIF as a bus boy and there was this huge group of about 20 people. "This family ends up being super rude the whole time and extremely loud. It got really bad. Customer, crew, manager, and this lady. After a few minutes our server set our plates in front of us, did the usual "anything else?" But wait. I keep trying to sneak away to call the cops without making a scene, but this girl is screaming her order at me and Clarence keeps edging closer and closer to her. He threw his pint on the floor and left. “Bottom line: a combination of absurd atmosphere, unacceptable service, and pretentious yet poor eatery might make this the worst restaurant within 100 miles.” (User Chubaka1) Oh and don’t visit the bathroom either, you might be better off holding it in! Toronto's worst restaurant.” Chicken really isn’t … Diners share 22 of their worst restaurant experiences Hobbitlover . The old guy was having a heart attack. Since it was founded in 2007, holiday review site TripAdvisor has become a favourite forum for disgruntled travelers to vent their frustrations about bad hotels, sub-standard restaurants, and strange experiences — with fascinating results. Chubby_hamster . I think it's kind of weird, so I went up to them to see what's up. Went to a restaurant on my birthday. According to new study, four of Canada’s worst hospitals are in Quebec CTV Montreal Published Thursday, December 13, 2012 11:20PM EST Last Updated Friday, December 14, 2012 7:32AM EST I could not go a week without seeing him jacking off somewhere. "When the ambulance arrived, they took over and decided to get him onboard and take him to the hospital. It took us a few minutes to find out what had happened from her. A few weeks ago, we asked the Good.Co community to tell us about the worst job they've ever had. speech, and left. Across the street. “You don't define your brand. "I was working as the duty manager in a steakhouse back in around 1995. There's more. Hopefully one slipped in a snow embankment and got a brunch of snow." They showed up (I was still on shift and everything), I told them the Visa was visible in his wallet, which they verified and kind of scolded him about. When Keara O’Neil went to an Australian clothing store called Gasp looking for … These eight bad customer service stories illustrate why it’s crucial to make great customer service a defining feature of your business. It took about 20 minutes for the ambulance to arrive and during this time we were unable to get his heart going. When she stumbled out of the restroom, her boyfriend asked her what took … Damn, I felt so bad for her.". This week, we’re back to one of the classics: terrible restaurant customers and the eateries they maliciously haunt. Well, they were sitting outside and all of a sudden, I noticed them take the little kid out of the high chair and push the high chair to the edge of the seating area. “Rude hostesses, pushy servers who leave you waiting. Valet park the car and go in. I don’t think I can eat eight’.” She would pee in the booths after drinking literally 15 cups of coffee, scream at waitresses, scream at her reflection in the mirror, scream at the plants - you name it. Here are 13 jaw-dropping tales from servers on the worst interactions they've ever had with customers: "If you feed me white wine, I will die." Working at a restaurant might possibly be one of the hardest jobs around. "'Well you need to use white forks. In fact, he could have easily served as the understudy for Farva from Super Troopers. "A couple of days later, the daughter came in to tell me her father had passed away and to thank me for my efforts. Reviews on Best Moroccan Restaurant in Montreal, QC - La Khaïma, Salon Mogador, Au Coin Berbère, Kafe Kafta, Resto Menthe & Couscous, Kahwa Café, Tangia, Le Virunga, L'Olive Noire, Ad-deyafa Welcome back to Off the Menu, where we bring you the best and strangest food stories from my email inbox. She overheard this and yelled at me saying that the Lord would not save me. [Editor’s Note: OK, yes, this is a pretty large -- albeit hilarious -- mistake. “You didn’t need it” Hosting a mega-party is stressful. We need to keep the (REDACTED RACIAL SLUR) down. I see that … All the customers are too dazed to realize what's happening, and I don't want to alert them, because if anyone fell trying to get out, they could get seriously hurt. "This next part made the server the real hero of the story when she came back and, sweet as ever, apologized to Farva and said that there were no more chicken fillets, and if there was anything else she could get for him. His wife and kids got in the ambulance. I almost threw up when I saw it. As always, these are real e-mails from real readers. 556K views. "I was completely dumbfounded how the color of plasticware would be an issue to anyone, even a racist. If you think asking if a customer needs change is an offense for which a tip-stiffing is a … I never saw him again." It’s downright terrible when you’re dealing with … "We have one 'customer' named Clarence. Customer continuously asked me for my phone number, after refusing multiple times he then told me ‘You’re not hot anyway.’ 4. Everyone put in … In fact, there's a whole website devoted to … Honestly, we only expected to receive a small handful of stories - and nothing too shocking. Disgusting. Then I'm blinded by her private parts, have to pull up her underwear from around her ankles, and wake her up. I can't think why.] The waitress downstairs told them that if they could hang for like 10 minutes, a group was about to leave and she would rearrange some tables for them. Don't fucking walk into a restaurant when there is 5 minutes left until they close. I work at a sushi restaurant. "The weekend of Detroit's Big Stupid Electronic Music and Drug Festival, we were predictably slammed around 2:30am. ', "We chased the f*cker out of the place. The time at a country club where a 13-year-old boy snapped his fingers and said "clean it up" like I was a slave after he and his friend had thrown cupcakes with a ton of icing around during a food fight that I wasn't allowed to stop. It smelled terrible. I helped open, so I know they didn't put out brunch menus. I’ve actually had customers ask me to lay naked on the table so they could eat sushi off of me. ), we bring you stories of the worst restaurant customers ever. "After I put the three mimosas down they wanted to leave. "Then she asked, 'Well, like, can't we get brunch anywhere?' Total nightmare. Working at a restaurant might possibly be one of the hardest jobs around. As always, these are real e-mails from real readers. It's not really the worst but one that always gets me is the cup shake. ... Waiters share their worst customer stories on Twitter. Obviously, everyone was looking as people do. Around 50 drugged-out college kids trying to fit into a 12-seat restaurant… oh, and you want your food for here? 6. A table of 30 came in to the restaurant I cook at. "They were immediately huffy. Dinners From Hell offers true stories about restaurant dining disasters written by diners, servers and chefs. For and about people who handle your food and beverages. This does not make Farva less of an asshole for what happens next. Below are the 25 worst customer service stories of the 40 that I received in response to the question: What is the worst thing a customer service rep ever said to you? Submissions are always welcome! Hello, and welcome back to Off The Menu, where we explore the craziest stories about food from my email inbox. "A female customer had a few drinks and fell asleep on the toilet. -- Regina McAllister. The little kid was screaming, but the parents are not doing anything at all. Since our stalls go all the way to the ground, I had to get on a coworker's shoulders, then dangle upside down over the top of the stall to unlock it. This week, we have our old standby: horrible, horrible customers. While this is a well-intentioned piece of advice for good customer service, it doesn’t mean it’s true! As always, these are real stories from real readers. 5. Welcome back to Behind Closed Ovens, where we take a look at the best and strangest stories from inside the food industry. This wasn't the restaurant's fault, but it was the worst dining experience my husband and I have every had. I was totally shaken up after having this guy literally die in my arms. Diners share 22 of their worst restaurant experiences Hobbitlover. I called her bluff and said it wasn't out that day. It was only after that Farva realized his sandwich consisted of lettuce, tomato, honey mustard, onion, and bread. I really had no idea what to expect and wondered what he was going to say. This guy is gonna complain about the plasticware,' and walked away. I’ll get right on that. I’ll get right on that. "I was working at a restaurant, but I wasn't the server in this case. As always, these are real e-mails from real readers. -- Casey Hollister [Editor’s Note: Farva’s just unhappy the meal wasn’t at Shenanigans.]. We had a packed house and were running around like crazy when one of the waitresses called me over to her table. Another thing to note is that he was particularly short with those in the service industry... unless his server was an attractive woman. Per annual Eater tradition, here’s a look at the best of what critics had to say about the worst restaurant experiences. To our surprise, our inbox absolutely flooded with workplace horror stories. Was eating at a Chinese restaurant where you order rice by the bowl. At the end of their meal, they received the bill. I had no clue what to say. There are so many good restaurants out there, it's not easy to find a bad one. Yes! Submitted by Randi O'Malley Smith (Facebook). ), we bring you stories of the worst restaurant customers ever. Mucheng. The American Express 2017 Customer Service Barometer found that Americans tell an average of fifteen people about a poor service experience – meaning good restaurant customer service is key. One of them needs to be in a high chair. Finally, I just scream, 'YOU NEED TO GET THE HELL OUT OF HERE BEFORE I CALL THE COPS. Here are 13 jaw-dropping tales from servers on the worst interactions they've ever had with customers: "If you feed me white wine, I will die." She relented and sayid she'd had it before and knew it existed. A Year of Extremes. Your customers do,” is a common saying among customer service experts. They found out and surprised me with a huge piece of cake. Would You Like A McScolding With That? Another customer waiting on food thought that she had just come in to the restaurant and got her food before he did, when he’d been waiting (approx. The rush had started to die down and most of the families were sitting and eating. These are different concepts: 'out' vs 'exists.'. He was piiiisssssssed, and ultimately decided he wasn't ordering anything, so he went hungry. No help. These stories are not about those servers. We were already pretty busy by this point, so it would take some shifting. Welcome back to Behind Closed Ovens, where we take a look at the best and strangest stories from inside the food industry. Long story short, I finally got away from him and he called the cops on me. I strongly urge everyone to avoid eating here. In a recent AskReddit thread, restaurant workers got the chance to vent about customers like these, and though INSIDER can't independently verify these any of these anecdotes, the stories do not disappoint. We decided to go to a very nice steak house on a whim. She sweetly approached the table from behind his seat and asked if everything tasted OK. No, ma'am. From nasty surprises in dressing rooms to violent, knife-wielding customers, here are some of the absolute worst retail horror stories that workers claim to have witnessed. I work at a local tourist spot as a food services supervisor, and we have a few different food outlets in the park. Then they... Chubby_hamster. In fact, I purchased the domain name, ‘Customer Hall of Shame,’ as well as, ‘Customer Hall of Fame.’ Here is a small sample of the responses I received after requesting ‘war stories’ from real people with real experience dealing with the public. Off The Menu: Stories Of The Worst Customers To Ever Darken A Restaurant’s Doorstep C.A. [Editor’s Note: Customers like this became less amusing and more abjectly horrifying starting about two months ago. As always, these are real emails from real readers, though names have been changed. This is when Clarence pushes his way in and starts… you know. Here are real stories experienced by restaurant staff who have served the worst kind of customers. I work at a sushi restaurant. "Twenty minutes later, he called me over and told me that I'd stolen his Visa. Investigate the Issue. Well, this family of six or seven came in with little kids. Do you have a restaurant, home-cooking, or any other food-adjacent story you’d like to see appear in Off the Menu (on ANY subject, not just this one)? Will your CSRs quickly identify the other critical error … Though the food was hot and plentiful it was so very bland. -- Nate Canalotto. Whats the worst customer you've had in the food industry? "We heard a lot of bitching the rest of the day about how shitty that place was and how we should never go back there, and that it was probably going to go out of business soon. Just grind some sugar I pointed it out to him and he started yelling at me that it wasn't there. More Stories of the Worst Customers in Restaurant History. "It was a table of four, old mom and dad and their two adult kids. -- Katie Simmons. These stories are not about those servers. No chicken. And it's true. A powerful way to to make your restaurant shine is to focus on customer service. "I waited on this woman who carried a Bible around with her everywhere and was a general psychopath. Vote up the most unbelievable behavior from restaurant patrons on this list. In fact, there's a whole website devoted to … As … He also had a short fuse and was a loud man. Everyone’s “Friend” This is the guy who has never met a stranger. The very first restaurants were built with the idea of customer service. Whats the worst customer you've had in the food industry? Worst restaurant ever. If you ask me, the chicken sandwich was pretty bangin', and eating it in front of him that afternoon with (presumably) the last chicken fillet, was enough to make me a repeat customer." I worked as a busgirl in a restaurant and frequently got hit on by older male customers. I let them know that because our main kitchen staff lived a ways away and there was no public transportation, there was no brunch menu -- and because there were no liquor deliveries Saturday morning, management said no bottomless that day. 4 Fran's Restaurant and Bar - Toronto, Ontario: “Awful! ", "We had a waitress run into the kitchen bawling her eyes out. "These girls walked in and asked for a table for four. One time I was at a Chinese restaurant with several friends, and we got two pupu platters. Dinners From Hell offers true stories about restaurant dining disasters written by diners, servers and chefs. This week, in a special extended edition (seven stories! 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